Privacy Policy

Lumivance Media (“we”, “us”) operates this website and provides AI commercial and content production services. For any question about this policy or your data, contact us at hello@lumivancemedia.com.

We only collect what you choose to give us:

• Contact form submissions. Your name, email address, company, budget range, and the message you write. These are sent to our inbox so we can reply.
• Email correspondence. If you email us directly, we keep that thread so we can pick up where we left off.

We do not run advertising or analytics trackers on this site, and we do not build profiles of visitors.

Solely to respond to your enquiry, provide the services you ask for, and keep records of our business correspondence. We do not sell your information, and we do not share it with third parties for their own marketing.

Your submission is handled by our own team and by the service providers that run our infrastructure — our website host and our email provider. They process data on our instructions only.

We keep enquiry correspondence for as long as needed to serve you, and afterwards only as long as required for our business records. Ask us to delete your information at any time and we will, unless we are legally required to retain it.

You can ask us to give you a copy of the information we hold about you, correct it if it is wrong, or delete it. You can also object to how we use it. Email hello@lumivancemedia.com and we will respond within 30 days. Depending on where you live, you may also have the right to complain to your local data protection authority.

This site is served over HTTPS and form submissions are transmitted over an encrypted connection. No system is perfectly secure, but we take reasonable measures to protect what you send us and limit access to those who need it.

If we change this policy we will update the date at the top of this page. Material changes will be made clear on the site.