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Subscription app marketing that brings in subscribers who stay

A subscription app doesn’t need installs. It needs people who start a trial and keep paying. That changes what a good ad looks like, how you bid and what you measure. This page is the guide we’d give a new client, and the service that goes with it.

Start a Creative Testing SprintFrom $7,500 for twenty ads.
ads in the smallest sprint
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from brief to first ads
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fixed price for twenty
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A man relaxing on a sofa in the evening, looking at his phone
A woman at a cafe window using an app on her phone beside a coffee and a planner
Illustrations made with AI.

Brands we’ve made ads for: Bidco Africa, Oraimo, Hillson, 8 Ball Pool, and Ribena East Africa. Ads run on Meta, TikTok and YouTube.

The short answer

Subscription app marketing is paying to acquire people whose subscriptions, over months, are worth more than they cost to win. Lumivance makes the video ads for it, built around the real first session and honest about the trial, and judges them on paying subscribers rather than installs.

What we makeUGC-style and product-led video ads, 20, 40 or 80 at a time
ChannelsMeta, TikTok and YouTube
Judged onCost per paying subscriber, then trial-to-paid
Published resultsClient ads for Bidco Africa, Ribena East Africa, Oraimo, Hillson and 8 Ball Pool are on this site. No client results are published yet.
FeesSprints from $7,500 for twenty ads, fixed. Media buying on a retainer, quoted after an account review.

The guide

Why subscription marketing is different

A shop knows what an order was worth the day it happens. A subscription app doesn’t. The value of a new user arrives month by month, and most of it depends on whether they’re still there in month three.

That gap changes everything downstream. Bidding has to aim at an event that predicts payment, not the install. Creative has to attract people who will stay, not just people who will tap. And churn, which looks like a product problem, is often set up by the ad that brought someone in.

Know what a subscriber is worth before you scale

Before you spend more, write down what a paying subscriber is worth over a period you trust. For monthly plans, three or six months of real retention is usually enough to start. For annual plans, the first renewal rate is the number that matters most.

Do it by channel and by month of joining. Subscribers who arrive in January rarely behave like those who arrive in June, and an ad that wins on cheap trials can bring in a cohort that cancels fast. Your target cost per subscriber comes from this number, not from what a competitor says they pay.

Acquire people who subscribe and stay

Optimise for the deepest event you have enough volume on: a trial start if you must, a first payment if you can. Installs are the easiest event to buy and the weakest signal of value.

Use the ad to filter. An ad that is clear about what the app does, and what it costs after the trial, will bring in fewer people and more of the right ones. That trade is almost always worth making.

Creative strategy for subscription apps

The ad is the first minute of the subscription. The angles that tend to hold up over months are the ones that show the product honestly:

  • The first session: what the app does in its first two minutes, shown for real.
  • The thing it replaces: the spreadsheet, the notes app, the three other subscriptions.
  • One feature, ten seconds: the feature people stay for, and nothing else.
  • The habit: where it sits in a day, so people can picture using it.
  • The honest trial: what’s free, for how long, and what it costs after.

Bid on subscriptions, not installs

Once you have steady volume on a payment event, move bidding to it, or to a value target if the platform supports one. Change targets in small steps; large jumps reset what the platform has learned.

Until you have that volume, bid on the trial and judge the ads yourself on trial-to-paid. Naming every file by angle and hook means you can read that by idea, not just by video.

Churn starts in the ad

Most cancellations happen early, often before the first charge. Some of that is onboarding. Some of it is the ad, which promised something the first week didn’t deliver.

So read every angle on how its subscribers behave after they pay, not only on what they cost. An angle with a slightly higher cost per trial and a much better trial-to-paid rate is the winner.

Scaling across channels

Most subscription apps start on one channel and stay there too long. Meta, TikTok and YouTube reach different people at different prices, and the same angle rarely wins on all three.

Add a channel when the first one is stable, give it its own ads cut for its format, and judge it on the same subscriber number. Budget follows the cohorts that pay back, not the cheapest installs.

What to measure, and where

Keep three views separate: acquisition (cost per trial and per subscriber), retention (trial-to-paid and renewals by cohort) and efficiency (spend against the revenue those cohorts bring in). Mixing them hides the problem.

On iOS, platform numbers are modelled and incomplete, so read them alongside your own subscription data. When they disagree, your billing records win.

Why it compounds

Each month’s subscribers either pay for next month’s ads or don’t. A cohort that stays funds the next test; one that cancels makes every later month harder. Getting the ad right early is the cheapest growth a subscription app will ever buy.

Trials coming in and cancelling before the first charge? Tell us what you’re running and we’ll tell you which ads we think are causing it.

Ask for a second opinion

The rules for subscription ads

The ruleWhat we do about it
“Free” has to be trueIf the trial turns into a paid plan, the ad doesn’t hide it. Misleading “free” claims are what get subscription apps into trouble with app stores and regulators.
Real screens onlyThe interface in the ad is yours, from screen recordings you send. We don’t generate screens or features.
Ratings that are realStar ratings, download counts and awards appear only if they’re true today, and we’ll ask for the source.
No invented usersA generated presenter can walk through the app. It can’t say it’s been a subscriber for a year.

Do the maths

What the same budget buys if each paying subscriber costs less. Change the numbers to yours.

Paying subscribers a month now
400
At the lower cost
533
Extra each month
+133

Arithmetic on your numbers, not a forecast. Nobody can promise how far a cost will fall.

Lumivance, in-house or a generalist agency

Three ways to keep new ads coming. This compares how each is set up, not what any of them will achieve.

LumivanceAn in-house teamA generalist agency
What you pay forA fixed price per batch of finished adsSalaries, tools and shootsA monthly fee, often a share of ad spend
New ads a monthTwenty to eighty, planned as one testAs many as the team has time to makeUsually a handful per campaign
Judged onCost per paying subscriberWhatever the team agreesOften clicks, views or installs
Sector rulesWritten into every script and signed off before productionKnown well, if someone owns themLearned on your account
First new ads72 hours after the briefAfter the next shootUsually a few weeks

From first call to scale

  1. 1

    Brief

    A 30-minute call: who subscribes, why they stay, what the trial includes and what you’ve already tested.

    Day 1
  2. 2

    Angles and scripts

    Five angles and twenty scripts for you to approve or cut.

    Days 1–2
  3. 3

    Your recordings

    Screen recordings of the real app. We send a shot list so it takes minutes, not a day.

    Day 2
  4. 4

    First ads, then the full set

    First ads within 72 hours of the brief, the rest on the next cycle, exported for every placement with a test plan.

    Days 3–6
  5. 5

    Read, cut, scale

    Results read on the number we agreed, losers cut, winners given budget, and the next batch briefed from what won.

    Ongoing

Is your subscription app ready to scale paid?

Tick what’s true. It takes thirty seconds and nothing is sent anywhere.

0 of 5Early. Tracking and the bidding event come before more ads. On a retainer, that’s where we’d start.

What it costs

The same three sizes for every sector. A sprint is a fixed price for a fixed number of finished ads.

  • Sprint 20

    $7,500one batch, fixed price

    • 20 finished ads
    • Up to 15 seconds each
    • First ads in 72 hours

    Your first test: five ideas, each made four ways.

    Start a sprint
  • Sprint 40

    $12,000one batch, fixed price

    • 40 finished ads
    • Up to 30 seconds each
    • First ads in 72 hours

    For brands testing new ads every month.

    Start a sprint
  • Sprint 80

    $21,750one batch, fixed price

    • 80 finished ads
    • Up to 60 seconds each
    • First ads in 72 hours

    For several products, offers or markets at once.

    Start a sprint

See full pricing

Questions about subscription app marketing

What’s the best bidding strategy for a subscription app?

Bid on the deepest event you have steady volume on: a first payment if you can, a trial start if you must. Move to a value target once the platform has enough payments to learn from, and change targets in small steps.

How do you reduce churn with ads?

By not causing it. Ads that are honest about the first week and the price bring in people who expect what they get. We read every angle on trial-to-paid, not just on cost per trial.

What lifetime value window should we use?

One you have real data for. For monthly plans, three to six months of actual retention is a sound start. For annual plans, use the first renewal rate.

How important are the ads, compared with bidding?

Once bidding is set up sensibly, the ads are the biggest lever left. The platform finds people; the ad decides which of them tap, and what they expect when they do.

Which channels should a subscription app use?

Start where you can get steady volume on a payment event, usually Meta. Add TikTok or YouTube once that’s stable, with ads made for each, judged on the same subscriber number.

What should we track?

Cost per trial, cost per paying subscriber, trial-to-paid, and renewals by month of joining. Keep acquisition, retention and revenue in separate views.

How much does a subscription app marketing agency cost?

With us, ads are a fixed price per sprint: $7,500 for twenty ads, $12,000 for forty or $21,750 for eighty. If you want us to run the campaigns as well, that’s a monthly retainer, quoted after we’ve looked at your ad account. Ad spend always goes to the platforms directly.

Want to see what we’d test first?

Tell us what you sell and what you’re running now. We’ll come back with the angles we’d test first and what it costs.